Meet the care managers behind Connections Care Management

Before joining Connections, Katie served for seven years as Director of Social Services at a subacute rehabilitation facility, where she managed complex discharge planning, coordinated interdisciplinary care, and guided patients and families through critical healthcare decisions. She also served as Assistant Director of Social Services in a long-term acute care hospital, further developing her expertise in medically complex cases and transitions between care settings.

Katie's greatest strengths are her ability to anticipate problems, navigate complicated healthcare systems, and develop practical, effective solutions. Highly organized, resourceful, and detail-oriented, she approaches each situation with intelligence, efficiency, and a commitment to achieving the best possible outcomes.

As Lead Care Manager, Katie sets a high standard for thoughtful, proactive care coordination. She combines professionalism and decisive leadership with genuine concern for the individuals she serves, earning the trust of clients, families, and healthcare professionals alike. Her ability to bring clarity, structure, and reassurance to even the most challenging circumstances makes her an invaluable part of the Connections team.

Meghan is particularly skilled in managing challenging situations involving dementia, behavioral health concerns, and complicated family dynamics. She draws on her clinical expertise to assess needs, anticipate potential crises, and develop thoughtful strategies that prioritize safety and stability.

A strong advocate and skilled communicator, Meghan helps families understand difficult diagnoses, navigate healthcare systems, and make informed decisions during times of uncertainty. Her ability to bring clarity and direction to emotionally charged situations is especially valuable when families are facing difficult care decisions.

Meghan approaches each situation with clinical sophistication, patience, and sensitivity. She is committed to helping individuals receive appropriate care while giving families the knowledge and confidence to navigate even the most complicated circumstances.

Throughout her career, Olivia has held leadership positions in dementia care, assisted living, skilled nursing, and memory care communities. As a former director of a specialized dementia program in New York, she oversaw daily operations, guided staff, and collaborated with interdisciplinary teams to deliver engaging, individualized care. Her experience also includes providing geriatric care management to homebound older adults.

Olivia's particular strength lies in understanding the whole person beyond their medical needs. She recognizes the importance of meaningful activities, social connection, and maintaining a sense of purpose as individuals age. Her knowledge of dementia and cognitive changes allows her to develop creative, practical approaches that enhance daily living.

Thoughtful, approachable, and deeply committed to the people she serves, Olivia builds trusting relationships while helping older adults remain engaged, connected, and actively involved in their own care.

Throughout her career, Elyse has worked with individuals across the lifespan, from young children and adolescents to adults and older adults. Her diverse professional background includes experience as a psychiatric social worker, where she provided support and care coordination for individuals with complex mental health needs. She also has extensive experience in discharge planning for individuals living with dementia and Alzheimer's disease, helping coordinate appropriate care, resources, and support to promote safety and continuity of care.

Elyse is known for her warm, caring, and compassionate personality. She believes in creating a safe and welcoming environment where individuals feel comfortable, supported, and truly heard. Her calm and approachable nature helps put clients at ease, allowing them to feel understood and valued without judgment.

Elyse is passionate about helping individuals and families navigate life's challenges. She strives to build meaningful connections with her clients and provide thoughtful, compassionate support tailored to each person's unique needs and experiences.

Her experience includes supporting older adults in healthcare settings, assisting with discharge planning, coordinating services, and helping individuals receiving long-term care access resources tailored to their circumstances. Evonne has also worked with individuals with developmental disabilities, broadening her understanding of diverse support needs and the importance of individualized planning.

Evonne values the relationships she builds with clients and takes time to understand what matters most to each person. Through attentive listening, advocacy, and practical coordination, she works to ensure that individual preferences and goals guide care decisions.

Evonne's kind and caring demeanor, combined with her genuine desire to make a meaningful difference in the lives of those she serves, makes her a valued member of the Connections Care Management team. Her warmth, dedication, and personal approach to care help clients and families feel understood, respected, and supported.

Nicola's work focuses on the connection between emotional and physical well-being, particularly during periods of aging, illness, caregiving, and significant life change. She introduces gentle, accessible practices that encourage relaxation, self-awareness, and emotional resilience.

Her individualized sessions may incorporate guided meditation, breath work, mindful movement, Ayurvedic lifestyle principles, and energy-based relaxation techniques. These approaches complement traditional healthcare services and offer additional opportunities for stress relief, personal comfort, and connection.

With a calming presence and an intuitive understanding of individual needs, Nicola creates a welcoming space where clients can slow down, reconnect with themselves, and experience a greater sense of balance. Her work adds a meaningful wellness component to the comprehensive services offered by Connections Care Management.